This privacy notice for Borla Hub("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Download and use our mobile application (Borla Hub), or any other application of ours that links to this privacy notice. [cite: 1]
Engage with us in other related ways, including any marketing, or events. [cite: 2] Reading this privacy notice will help you understand your privacy rights and choices. [cite: 3] If you do not agree with our policies and practices, please do not use our Services. [cite: 4] If you still have any questions or concerns, please contact us at info@yestechafrica.com. [cite: 5]
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. [cite: 6, 7]
Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. [cite: 8]
Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources. [cite: 9]
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. [cite: 10, 11, 12] We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. [cite: 13, 14]
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. [cite: 15, 16] However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. [cite: 17, 18, 19, 20]
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what we do with any information we collect?
This means your Privacy Policy must include:
Typically, this is the first clause of your Privacy Policy. [cite: 22, 23] It discloses that the app collects data and what type of data is collected. By using the Borla Hub platform, you agree to the terms outlined in this policy. [cite: 24]
The following type of information is what we collected:
Basic subscriber Information: To open your account and process payment, we collect and receive identifies like names, email address, phone numbers, depending on how you purchase a subscription to the Borla Hub App, ("of a paid Service"), your billing details and other payment information is use. [cite: 25]
Data Usage: We collect and log internet or other electronic network information on how you and others access and use Borla Hub. [cite: 30, 31, 32] For example, the act of creating an account or requesting for a pickup after creation. Usage Data may be collected through cookies, and similar technologies:
Location Information: We collect the IP address you use to connect to the service and --- if you choose to share it your location information from a mobile device. (a) Real-Time Location: We collect your real-time location during bin pickup services to ensure efficient and accurate waste collection. [cite: 36, 37] Please note that location services are only activated when there is an ongoing bin pickup service
Device Information: We collect information about the number and type of devices you use to connect to the services, as well as information about the operating system on those devices (e.g. IOS, Android, Windows) [cite: 38]
Who we share information with: we will not share any personal Data that we have collected from or regarding you excepts as described below; [cite: 39, 40, 41] Information shared with Our Services Providers. We engage external services. As part of that they will process your personal Data on our behalf in compliance with this privacy Policy, and we make sure each one is contractually obliged not to disclose or use your personal data for any other purpose.
The service providers we use help us to:
Our Disclosure of Your Personal Data and Other Information:
Business Transferees: As we develop our business, we might buy or sell businesses or assets. [cite: 46, 47] In the event of corporate sales, merger, reorganization, dissolution, personal data may be disclosed as part of the transferred assets.
Third Party Services: If you have enabled feature or functionality that connect the services to a third-party platform or social media network(such as by logging into the services using third party services, or otherwise linking your account with the services to certain third party services, we may disclose the personal information that you authorized us to share. We do not control the third-party use of your personal information.) [cite: 48]
Data Security:
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. [cite: 49, 50] Our cloud database is secure and employs encryption protocols to safeguard your data.
You have the right to:
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes via email or through the Borla Hub platform. Thank you for choosing Borla Hub. [cite: 56]
By reading and accepting this Privacy Policy, you acknowledge and agree to that:
We store and process your personal information using third party severs located offshore, protected by physical, electronic and procedural safeguards in compliance with applicable state regulations. [cite: 60, 61, 62, 63] We also use computer safeguards such as data encryptions, to enforce physical access controls to our office and files, and authorize access to personal information only for those employees who require to fulfill their job responsibilities. We strive to ensure security on our system. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your password to anyone.
If you have any questions, concerns, or requests regarding this Privacy Policy, kindly contact us at info@yestechafrica.com [cite: 64]
Yestech Software Solutions Ltd.
Accra, Ghana
Phone: +233 (0) 24 049 6665
BorlaHub